Privacy Security
Our
Privacy Policies
This privacy policy context is designed to
help you learn about what we do with your data and provide you with tools to
take action.
This privacy policy (“Policy”) is intended to assist you in understanding what information we gather about you when you visit one of our stores or our websites, how we use and share that information, and the safeguards we have in place for that information. This Policy applies to the information collected at any of our stores, on the phone, and through our websites that link to this Policy. References to izodekor.com shall refer generally to all of izodekor.com’s online services. In this Policy, “we” and “our” mean IZODEKOR, and “you” means any person who visits our website, or visits our U.S. stores.
INFORMATION WE COLLECT AND
HOW WE USE IT
“Personal information”
means information that identifies, relates to, or describes, directly or indirectly,
a particular individual, such as: name, address, email address, or phone
number.
We collect the following
categories of personal information through izodekor.com, our stores, customer
service and otherwise, and use it for typical business management, operational
and commercial purposes (including to defend and protect us and others from
harm or legal claims, and as required by applicable law) and as described more
specifically below:
·
Personal identifiers. We receive personal identifiers (such
as your name, phone number, email address, billing address, shipping address,
password, device ids, and IP address), personal identifiers of others (such as
an order recipient’s name and address) and use them to respond to requests,
fulfill and deliver orders for merchandise and services, process returns or
exchanges, contact you or others about an order or delivery, facilitate
surveys, promotions, sweepstakes, and contests, manage accounts and
preferences, facilitate rewards programs and accounts and to communicate with
you for marketing and informational purposes. We will also create a client
number when you make a purchase and a IZODEKOR Rewards Number when you sign up
to be a member so we can identify you. Message and product review content. We
collect the messages you submit through contact, sign-up, purchase and product
review forms on izodekor.com, such as customer service requests, messages to
delivery recipients and delivery instructions. We use this information to
respond to and fulfill your requests, better understand your needs and
preferences, enhance and personalize our product offerings to you and improve izodekor.com
and our service and merchandise offerings.
·
Financial information. We receive financial information (such
as payment card and bank account information) to process payments for
merchandise and services you purchase on izodekor.com.
·
Commercial transaction information. We collect and
generate commercial transaction information (such as records of merchandise and
services purchased) when you make purchases on izodekor.com and in stores. . We
use this information to deliver and fulfill your orders, process your returns
or exchanges, improve our service and merchandise offerings, tailor our
marketing efforts and administer accounts, and for internal operations and
reporting purposes.
·
Geo-Location Information. We collect mobile
device identifiers and geo-location information of visitors’ devices in and
around our stores to monitor foot traffic to help us understand how shoppers
move around our stores, identify what shoppers seem interested in and improve
the shopping experience.
· Inferences from the information listed above. IZODEKOR will use the information listed above to draw inferences about your preferences (such as your preferred brands and styles) to help us provide you with personalized content and offers and help us develop and provide better merchandise and services.
How Do We Collect Information?
There are
3 ways we collect your information:
We
collect information directly from you. You
provide us with your information when you visit our stores, register for an
account, make an online purchase, or rent equipment.
We
collect information from you passively. We
use tools like cookies to collect information when you use our websites or
interact with our emails.
We
collect information from affiliates and third parties. This includes shipping companies, installers, service
providers, social media platforms, and more.
How Do We Use Information?
We use
your information to improve your experience, process your information, and keep
things running smoothly.
We
provide you with products, including order
fulfillment, contest or sweepstakes entries, registration, returns, and product
reviews.
We
improve our business, products, and services, including
optimizing our websites and apps and improving store layouts, purchase enhancements,
and personalization.
We
personalize your experience, including
recommending products and updating inventory to match demand.
We
monitor for fraud and asset protection purposes, including processing and tracking returns and confirming
the identity of customers renting tools and equipment.
We advertise to you, including
sending you promotions, newsletters when we think it might interest you. If you make a purchase on izodekor.com,
create or modify a izodekor.com account (including a credit card account), sign
up for marketing emails. We will send you informational and promotional
messages. We may also share your personal identifiers (such as name, mailing
address, phone number, and email address) and commercial transaction
information with other businesses, affiliated companies, or co-brand partners
who may provide you with information about their products or services or the
products and services of their affiliates.
If at any time you would
like to stop future delivery of promotional email (including IZODEKOR Rewards
and wish list email you can just send us a simple Email or message.
Your Security
Our goal
is to make sure your information is safe and secure. We use Secure Sockets
Layer (SSL) technology to encrypt and transmit your information to our secure
server. SSL technology, an industry standard, is designed to prevent someone
other than operators of our websites from capturing and viewing your personal
information.
Who uses cookies and
similar technology on izodekor.com
We may allow the third parties listed below to collect personal data (such as personal identifiers and website browsing activity) to provide us and you with services. You may opt out of their collection of this information directly from you through izodekor.com
Name | Purpose of tracker |
Instagram | Online advertising |
Facebook | Online
advertising |
Google | Online
advertising |